Services Peugeot Connect SOS

Peugeot Connect SOS

If you have an accident

Peugeot Connect SOS is a geolocated emergency call service: wherever you are*, it accelerates the intervention of suitable rescue services when the situation so requires: if you have an accident, a health problem, you are attacked or any other situation that requires emergency services.
Available 24/7*, this free Peugeot service does not require any specific subscription**.

* Pursuant to the general terms of use of the service available from all sales outlets and subject to technological and technical constraints and in particular to the availability of the phone network. Peugeot Connect SOS is currently available in France Germany, Italy, Spain, Great Britain, Belgium, Luxembourg, The Netherlands, Portugal, Austria, Switzerland, Poland and Denmark. In the other European countries, emergency calls may be made without geolocation to the country’s rescue services and using the local language.

** Subject to the acceptance of the general conditions of the service, when ordering, and as long as your vehicle is equipped with Peugeot Connect equipment. For vehicles equipped with a WIP Com or WIP Com 3D navigation system, you are required to insert a compatible and valid SIM card and, all phone communications made are at your expense.

Services Peugeot Connect SOS

Peugeot Connect SOS

Your geotagged vehicle

Your vehicle can be localized in 2 ways:

  • If your pyrotechnic airbags or seatbelts activate, your vehicle automatically triggers an emergency call, with no intervention required by you. You are directly localized. A Peugeot Connect SOS agent contacts you then sends out suitable rescue services.
  • If you are witness to or victim of a critical situation, just press the SOS button on your vehicle dashboard for 2 seconds to be connected to the Peugeot Connect SOS call centre.

Services Peugeot Connect SOS

Peugeot Connect SOS

Acknowledged expertise

Peugeot is the first automotive manufacturer to offer this certified GPS assistance service, which complies with the highest requirements of the French public authorities*.
Peugeot was awarded the EURO NCAP Advanced Prize for the tertiary safety of vehicles in Europe, for the development of its Peugeot Connect SOS service.

* The vehicle emergency call platform used by Peugeot Automobiles is certified in France as complying with the requirements of the French National Fire and Rescue Services Conference (CNSIS) by the French Department for Civil Defence and Safety.